Earthblog

At Victorian Artist Suppliers and all its subsidiaries, we are fully committed to respecting your privacy. The following Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, stored, and distributed by Victorian Artist Suppliers. By using this site, you are accepting the practices described in this Privacy Policy.

Victorian Artist Suppliers is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au.

Collection of personal information
Victorian Artist Suppliers collects limited personal information such as title, name, and contact details (address, phone, fax and email). In some instances, we also collect information on your occupation, age group and interests. We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:

• contact us for further information.
• participate in surveys and other types of research.
• enter a promotion, sweepstake, or contest hosted by Victorian Artist Suppliers
• subscribe to our mailing list.
• join our Loyalty Program.
• register your details on our website.
• ask for a quote to be prepared.
• order using a mail order catalogue form.
• express interest in a particular Victorian Artist Suppliers service.
• submit a job application or résumé.

Other information we may collect
For statistical purposes, we collect anonymous information on website activity (such as top pages viewed, the number of pages viewed, the number of sessions, popular session times). We use this data to evaluate our website performance and to improve the content we display to you. We do not use cookies for collecting user information on our website.

To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data. No personal information is collected on these occasions.

Use of cookies / tracking technology
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customise the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

How we use your information
Victorian Artist Suppliers uses your information to better understand your needs and provide you with better service. Specifically, Victorian Artist Suppliers uses personal information:

• to complete a transaction.
• to deal with your queries or customer service issues promptly.
• to keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels.
• You will be able to “opt-out” from this activity at any time.
• for planning, product development or research purposes.

Use and disclosure of personal information
We will only send personal information about you to other organisations when:

• we have your consent to share the information.
• we need to share your information in order to provide the product or service you have requested.
• we need to send your information to companies that are contracted to Victorian Artist Suppliers (e.g. mailing houses, IT service providers, web developers, marketing agencies).
• we are required or authorised by law to disclose the information.

Such information remains under Victorian Artist Suppliers custodianship at all times and the agents involved are bound by specific confidentiality and non-disclosure agreements.

Quality of personal information
Victorian Artist Suppliers goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact Victorian Artist Suppliers by email or fax if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. No fee applies to correction of personal information.

Access to personal information
Should you wish to access your personal information please contact our Privacy Officer by email or fax.

Opt-out
If, for any reason, you would like to be removed from our mailing lists, please email or fax us and clearly state your full name and address as it appears on the communication piece you received from Victorian Artist Suppliers.

Commitment to data security
Victorian Artist Suppliers is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.

Changes to this statement
Victorian Artist Suppliers may make changes to this Privacy Policy from time to time for any reason. We will endeavour to publish and distribute these changes to all Victorian Artist Suppliers stores and on the website in a timely manner.